Family
Visit Tracking
See when a professional is confirmed, has started and has finished.
Live status for every visit, from requested to completed, with a notification when the professional arrives and when they leave.
The problem
When you cannot be there, you are left wondering whether anyone came, when they arrived and how long they stayed.
How it works
Visit Tracking, step by step.
- 1
After booking, the visit shows as Confirmed with the professional’s name and role.
- 2
When they arrive and check in, you are notified.
- 3
Status changes to Started.
- 4
When they check out, you are notified again.
- 5
The visit record becomes available to authorised family members.
Key capabilities
Clear status
Requested, Matched, Confirmed, Started, Completed or Cancelled.
Arrival notification
Know when they have checked in.
Completion notification
Know when they have left.
Record afterwards
What was done, available once the visit ends.
Who benefits
What changes, and for whom.
Family
Evidence that the visit happened, not just a promise.
Supported user
You know who is coming and when.
In the product
What it looks like.
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